How our approach lays the foundation for your cashless success.
No standard solutions, just a tailored approach. Beyond Ordering supports you from configuration and installation to on-site support and post-event debriefing, so you can focus on delivering an exceptional guest experience.
From first meeting to strategic plan.
A successful event or an efficient operation starts with the right strategy. During an initial consultation, we listen to your operational needs and map out your requirements. We believe in complete transparency, which is why you'll receive a comprehensive platform demo before making any decisions.
Based on these insights, we create a custom game plan: a tailored proposal that defines the ideal ordering flows, payment methods, and platform setup for your business.
Ready, Set, Go!
Once we're all on the same page, we kick off the operational preparations. We'll schedule a kick-off and smoothly guide you through the onboarding process with the payment partner. Behind the scenes, our technicians will get to work, setting up the platform and configuring the hardware. Sit back and relax while we handle the entire installation.
We'll also ensure your team receives a comprehensive briefing before you go live.
Support
During your event, it's all about continuity and peace of mind. That's why we offer flexible support options tailored to the scale of your event. Live 24/7 WhatsApp support is included as standard, providing fast remote assistance whenever you need it.
Need extra backup? We also offer optional technical assistance during setup or on-site support throughout the entire event.
Post-event support, analysis & evaluation
Our partnership doesn't end when the bars close and the lights go out. Inside our platform, you'll immediately find all the relevant reports and insights, ready to analyse or export.
Need specific reports? We'll create them for you. To wrap things up, we schedule a debrief meeting to review our collaboration and evaluate the overall performance of the event.
On to the next one!
Do it yourself or full peace of mind.
You choose the level.
Do it yourself
You receive the pre-configured hardware, perfectly tailored to the agreements from our kick-off. You get to work independently, but you are never on your own: our support team remains continuously reachable remotely via WhatsApp.
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Start-up
We come by to install all the hardware and guide your team through the startup process. Once everything is running smoothly, we hand over the reins to you. Of course, our remote support remains available in the background as a reliable safety net.
Full-service
Complete peace of mind with our team on-site. We become a permanent part of your crew during the event and handle the technical side—including hardware management, troubleshooting, and second-line support. This allows you to focus 100% on your visitors.
Everything you need.
Including the extras.
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Cards & wristbands
Card or wristband? We provide personalized cashless cards and wristbands, fully customized to your event or business style and perfectly tailored to the quantities you need.
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QR vouchers
Give away one-time credits or promos in style. We provide high-quality physical prints of your vouchers in a business card format.
QR table numbers
Unique QR codes for every table, designed in your brand style. You choose the material: from flexible stickers to sturdy Forex or premium aluminum.
Always connected.
Even on your site.
Real-time insights and smooth operations depend on a rock-solid network. Whether you are looking for strategic advice or want to outsource the entire network implementation, we provide the right support. This is how we guarantee an extremely stable connection for all your ordering and payment flows.
Starlink, 5G, or fixed internet
Tailored to your location
Tested and monitored
At every service level
