How our approach lays the foundation for your cashless success.
No standard solutions, just a tailored approach. Beyond Ordering supports you from configuration and installation to on-site support and post-event debriefing, so you can focus on delivering an exceptional guest experience.
From first meeting to strategic plan.
A successful event or an efficient operation starts with the right strategy. During an initial consultation, we listen to your operational needs and map out your requirements. We believe in complete transparency, which is why you'll receive a comprehensive platform demo before making any decisions.
Based on these insights, we create a custom game plan: a tailored proposal that defines the ideal ordering flows, payment methods, and platform setup for your business.
Ready, Set, Go!
Once we're all on the same page, we kick off the operational preparations. We'll schedule a kick-off and smoothly guide you through the onboarding process with the payment partner. Behind the scenes, our technicians will get to work, setting up the platform and configuring the hardware. Sit back and relax while we handle the entire installation.
We'll also ensure your team receives a comprehensive briefing before you go live.
Support
During your event, it's all about continuity and peace of mind. That's why we offer flexible support options tailored to the scale of your event. Live 24/7 WhatsApp support is included as standard, providing fast remote assistance whenever you need it.
Need extra backup? We also offer optional technical assistance during setup or on-site support throughout the entire event.
Post-event support, analysis & evaluation
Our partnership doesn't end when the bars close and the lights go out. Inside our platform, you'll immediately find all the relevant reports and insights, ready to analyse or export.
Need specific reports? We'll create them for you. To wrap things up, we schedule a debrief meeting to review our collaboration and evaluate the overall performance of the event.
On to the next one!
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Meet the experts behind Beyond Ordering
Wouter Van Hauwermeiren
Project Advisor
Strategic advice for your event.
Rik Bauwens
Project Account
Translating your vision into a plan.
Wouter Bauwens
Project Lead
Operational excellence, from start to finish, and beyond.
Jane Smith
Lead Developer
Operational excellence, from start to finish, and beyond.
David Brown
Marketing Specialist
Operational excellence, from start to finish, and beyond.
