Beyond Ordering voor Festival & Events

Raising the bar at festivals & events

Track, manage, and optimise every transaction at your festival or event, from the first cashless top-up to the final drink served at the bar.

THE HARSH TRUTH

Chaos at your festival costs both revenue and reputation.

30.000 people all wanting a drink at once? You can't afford technical issues.

Downtime kills revenue.


A system failure during peak times costs more than revenue — it costs your visitors' trust.

Your bar team isn't IT support.

Your bar staff and volunteers are there to serve guests, not solve technical problems. Complex setups and hardware failures lead to delays and mistakes during peak hours.

Stop guessing. Start knowing.

Yesterday's data won't help you today. You need real-time insights to manage your bars at peak performance.

ENTER BEYOND ORDERING

Complete cashless control, from wristband to payout.

Beyond Ordering takes the entire ordering and payment process off your hands, and our team is right by your side when it matters most.

Financial management at every level

Decide how and where your visitors pay. From direct card payments in an open-loop setup to a fully closed-loop ecosystem, we'll help you choose the payment solution that best fits your objectives. You'll also get the tools to manage balances flexibly and set custom spending rules. Think sponsor credits, staff allowances, or vouchers that can be easily issued via a QR code or cashless card or wristband.

Operational excellence

Alongside the financial setup, we map out every operational scenario for your food & beverage team during the kick-off, from first setup to final closing. We configure your digital environment, manage your devices, and select the right hardware for every location. The result? A thoroughly prepared event that runs smoothly, efficiently, and without worries, backed by our live support whenever you need it.

Real-time Monitoring

Staying in control starts with real-time visibility. With our monitoring app, you can monitor the status, activity, and performance of your team and hardware at every level—from location and device down to individual roles. From battery levels and connectivity to sales, actions, and refunds, all the information you need is available in one place. And with individual device mirroring, you can quickly spot anomalies and detect or prevent potential fraud.

Stress-free curfew

Ensure a seamless end to your event. From collecting reusables and closing the bars to processing the final deposit refunds, everything runs as smoothly as the very first order.

Clear insights & seamless invoicing

End your event without the administrative hassle. Access accurate reports covering every revenue and refund stream, ensuring a smooth and error-free financial close. Stay fully in control of your results and wrap up every event with complete confidence.

PROBLEMS WE SOLVE

Running an event is complex enough. Your payment system shouldn't be.

Optimise your entire festival operation with one central platform.

High-performance devices
Smart control
Teamwork
Never Alone
Maximum sales at all times.

The backbone of your food & beverage revenue can't afford to fail. Discover how we guarantee maximum reliability, even during the busiest peak moments.

All-in-one terminals for every payment

Whatever the payment method, our terminals deliver fast, stable, and reliable transaction processing in open-loop, closed-loop, and hybrid setups.

Always connected

Connected through Wi-Fi, supported by a built-in 4G SIM card, and protected by offline buffering to ensure maximum reliability.

Always by your side

From live WhatsApp support to on-site assistance, our team is by your side every step of the way, from event briefings and device management to hands-on operational support.

Easy to use for everyone, from visitors and staff to organisers.

From top-ups to refunds, every feature is designed to provide an intuitive, transparent, and effortless experience.

Custom configuration

During the kick-off, we align the configuration, location setup, and every operational scenario. Thanks to real-time updates, you can quickly and easily make adjustments whenever needed.‍

Real-time monitoring

Spot issues before they become problems and optimise your team, hardware, or visitor flows with a single tap on your smartphone.

Insights at every level

Real-time statistics on revenue, balances, reusables, refunds, and transactions provide accurate reporting tailored to every user profile

We work as partners, every step of the way.

Your success is our priority. From the first demo call to the post-event review, we're by your side every step of the way.

Advice aligned with your goals

During the demo and kick-off, we advise and work with you to define the ideal ordering, payment, and fulfilment flows that support your operational and financial objectives.

Preparation and support

From plug-and-play setups with remote support to flexible rental options for additional devices during a busy weekend, we adapt seamlessly to the dynamics of your season.

Analysis and evaluation

Even after your event, we remain fully involved. Through data analysis, strategic guidance, and in-depth evaluations, we help you make every next edition even stronger.

Seamless integrations with specialised partners

We believe in the power of an open ecosystem. Through real-time integrations with specialised partners, you can seamlessly connect every aspect of your event, from ticketing and access control to reporting and accounting.

Tickets, Vouchers & Staff

Connect your preferred ticketing or accreditation partner and seamlessly link pre-sale vouchers and staff credits to cashless wallets or unique QR codes.

Payments, Notifications & Systems

Create real-time connections with trusted payment partners, communication platforms, and smart tools that strengthen your operational workflow.‍

Reporting & Accounting

Synchronise all your sales data, either in real time or on demand, with GKS 2.0 (Belgium's certified Registered Cash Register System) or your preferred accounting software for accurate and shared reporting.

Resultaten
die voor zich spreken

Ontdek de échte impact van Beyond Ordering.

< 2 sec

Average payment transaction time

100%

Guaranteed uptime on peak days

+ 30%

Up to 30% more revenue

Discover the success stories of Festivals & Events

Festival
Consistent revenue growth with shorter queues thanks to real-time insights and data analysis
City festival
High-speed and Smart Real-time Inventory Synchronization: How the Bollekesfeesten Seamlessly Managed 200,000 Visitors
Open Air
From strategic advice to a complete closed-loop festival experience: The success story of 12 inch Lovers
FAQ’s

Jij hebt vragen?
We hebben antwoorden.

Niet gevonden wat je zocht? 

How does Beyond Ordering handle reusable cups and deposits?

Our system is completely 'eco-proof'. Whether you're using an eco-token, a cash deposit that needs to be refunded to a cashless wallet, or a 'cup exchange' system: Beyond Ordering has specific, built-in flows for reusables. The cup and drink are scanned in one smooth motion at the checkout.

How fast is a transaction at the bar?

Lightning fast. Because we developed the software entirely in-house and optimized it for high-volume peak times, processing time at the bar has been reduced to a minimum. Combined with smart terminals and contactless payment (or QR scanning), we ensure smooth throughput and up to 30% more revenue.

Can I combine open and closed loop payments at my event?

Combining open and closed loop payments is certainly possible, leading to what are known as hybrid payment solutions. An example of this is using closed loop payments for returning visitors via a cashless card or wristband, and open loop payments for one-time visitors.

Can we arrange free drinks/crew credits for staff and artists without fumbling with paper vouchers?

Yes! You digitally assign budgets, crew credits, or specific entitlements to wristbands or QR codes. Volunteers or artists simply scan at the bar. You maintain a live overview of what the crew consumes, separate from public sales.

Do we need to immediately switch entirely to a cashless 'closed-loop' system?

Absolutely not. With Beyond Ordering, you don't have to go 'all-in' right away. Our system also perfectly supports traditional voucher or token sales. With our smart, all-in-one terminals you can transform any traditional token booth into a digital control center.

Because these devices handle both registration (the number of tokens sold) and payment processing, you benefit from crucial advantages:

  • Comprehensive Reporting: You see in real-time exactly how many tokens have been sold versus the funds received. No room for errors or fraud.
  • Flexible Payments: Effortlessly accept both cash and electronic payments (Bancontact, Visa/Mastercard, Apple Pay, and Google Pay) on the exact same terminal. This saves you a lot of extra hardware.
  • Real-time Adjustments: Monitor sales live by device, user, and time. See a peak? Then open or close cash registers when needed.
  • Data for the Next Edition: After the event, you can analyze exact sales figures and peak times, allowing you to perfectly plan the layout and procurement for next year.

Do we need to switch to a new ticketing partner if we work with you?

Certainly not. Thanks to our Open API and flexible integrations, we seamlessly integrate with your existing ticketing partner. Pre-sale vouchers or cashless wallets linked to online ticket sales synchronize directly with our platform.

What is closed-loop payment?

A closed loop system is a closed payment system centered around internal transactions specifically tied to a particular event or organizer. Funds within this system are not universally usable; instead, they are restricted to a single event or multiple events organized by the same entity. A common example of a closed payment method is a cashless card or wristband that you pre-load with funds. Our QR vouchers also function as a closed-loop payment method.

What are open loop payments?

Open loop payments involve using universal external transaction systems such as: Bancontact, Maestro, Payconiq, Apple Pay, or Google Pay. With this system, payment methods are not exclusively tied to a specific event, making them more widely applicable.

What are the benefits of using QR vouchers?

You can create value or product vouchers for customers, VIPs, or sponsors. This allows you to flexibly promote certain products or reward specific target groups.

What ordering solutions does Beyond Ordering offer?
  • In-person ordering: Enable your bar staff and servers to take orders and process payments immediately.
  • Online ordering: Enable your customers to order and pay via mobile. Depending on the chosen service option, orders can be picked up at the bar, delivered to the table, or a combination of both.
What payment solutions does Beyond Ordering offer?
  • Open loop payment solutions such as Bancontact, Maestro, Payconiq, Apple Pay or Google Pay  
  • Closed loop payment solutions such as cashless cards or wristbands.

What card payments are accepted?

All card payments are accepted, including contactless payments, Google Pay, and Apple Pay.